🎄🎄🎄 Our hearts are filled with love & gratitude this holiday season and it’s all because of you! Thank you for your support in 2024 - it means the world to us 🎄🎄🎄
📣 Christmas Holiday Update 📣
📣 Dispatch 2024. All orders placed before 18th December 2024 have been dispatched (unless we have individually spoken to you)
📣 Holiday closure. We close on Friday 20th December 2024 and re-open on Monday 6th January 2025. However, we will have a small team in production & dispatch to continue making chocolate & shipping orders in the first week of January. This means that when our full team returns on Monday 6th Jan we won’t have a large backlog of orders to dispatch.
📣 January orders. We encourage you to place your orders for January stock this week or by using the wholesale portal during the break as we do expect a rush of orders, so the earlier we have these the better.
📣 Customer service. Our customer service team will be out of office over the holidays. The last day being Monday 23rd December and first day back Monday 6th January. We ask for your patience during this period and will get back to you in the first week of January.
📣 Dispatch & Shipping. Once you have placed your order you will not receive an order confirmation or invoice for payment until your order is ready for dispatch! We aim to dispatch within 2 business days from receipt of your order (excluding Friday). Minimum order value is $300 ex GST and Freight Free minimum $3,000 ex GST (excludes WA, SA & International orders)
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